10 Tips to Master the Phone Interview

I m a c t m a n a g e m e n t s e r v i c e s

Phone interviews are becoming more and more common as the first stage in the current interview process. Sometimes, potential candidates go through as many as FOUR phone interviews before being brought in for a traditional, face-to-face interview.

Here are 10 tips to master the phone interview every time:

  1. Charge your phone. Landlines are best, however, if you have to conduct your phone interview from your cellular device, be sure the phone is charged fully before you begin your interview. Another good tip is to make sure you’re in an area with great cell reception.
  2. Do your homework. Research EVERYTHING. Research the company, the industry, as well as the job itself. Know your resume inside and out so if questions come up you’re not left stumbling and buying time for an answer while you rifle through your papers.
  3. Speak clearly. Speak clearly into the phone and enunciate your syllables so the interviewer doesn’t have a difficult time understanding your words.
  4. Keep your resume on hand to reference. Even though you should be able to recite your resume forwards and backwards, have it on hand during your interview just in case specific information is asked for by your interviewer.
  5. Find a quiet room. Try to interview in a quiet, calm place where there will be absolutely no interruptions. Keep your documents spread out in front of you so there is no sound of ruffling papers being heard through the receiver.
  6. Take notes. Practice the interview in front of the mirror (TRUST US this works!), take notes down during the interview as well.
  7. Have a set of questions ready to ask. Think of questions that will demonstrate your knowledge of the company and industry. Most phone interviews allow time for questions near the end, so be prepared to ask at least three or four.
  8. Don’t ramble. Due to the lack of face-to-face communication, it is difficult to read your interviewer’s’ nonverbal cues making it easy to talk too much. Be aware of this, and keep your answers short and straight to the point.  
  9. Allow extra time. Phone interviews can run over in time. Schedule time in your calendar as a buffer to allow for this.
  10. Send a thank-you note. Send a note thanking your interviewer for taking the time to interview you and giving you the opportunity to learn more about the company.

Never be anxious or nervous about a phone interview again, breathe, you’ve got this!

Impact Management Services is a commercial staffing firm serving the Midwest and based out of Southfield, Mich. At IMPACT, we take a unique approach to recruiting, selecting, and managing employees. For more information regarding IMPACT, visit our website or give us a call at 248-262-5200.

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